Custom tools and AI

When the off-the-shelf product does not fit, and staff time is paying the difference.

Non-profits are usually pushed into software designed for businesses, then pay for it twice: once in licence fees, and again in the hours staff spend working around it.

Who it is for

Teams doing repetitive manual work that software should be doing.

Ask about this

Sound familiar?

Intake, case notes or programme data are captured on paper and typed up later.
Monitoring and evaluation data lives in a spreadsheet only one person understands.
The same questions arrive every day and someone answers them by hand.
Your systems do not talk to each other, so figures never quite agree.

What you get

What is actually included

Internal tools

Beneficiary intake, programme tracking, distribution logs and monitoring data capture, built around your work.

An assistant that answers

A helper on your site or WhatsApp that handles common questions day and night and passes the hard ones to a person.

Systems that connect

Your donation platform, CRM, email, accounting and website exchanging data properly.

Offline-friendly by design

Built for weak connections and shared devices where that is the reality of your fieldwork.

Yours to keep

Built on your accounts, documented in plain language, with no lock-in to me.

How it works

Watch the work

I look at what your team actually does, including the paper and the workarounds.

Pick the one thing

The single job where software saves the most hours, built first.

Build small

A working tool in weeks, used by real staff, then improved.

Document

Written up so a future developer or a future you can pick it up.

Questions people ask

Is custom software not expensive?

It used to be. Building small, well-scoped tools is now fast enough that it often costs less than years of licence fees and manual hours.

What happens if you disappear?

You own the code and the accounts, and I document everything in plain language. That is deliberate.

Do we need AI for this?

Often not. I use it where it genuinely helps, like answering repetitive questions, and plain software everywhere else.

Often paired with

Tell me about your organisation

A few lines is plenty. I will come back with what I would do first, in writing, at no charge. If I do not think I can help, I will say so.

Prefer to talk? Book thirty minutes.